Training and teaching
If you're looking for someone to provide training for your communications/engagement team, or for your NHS organisation or leadership team, I'm your gal!
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I am a qualified teacher (Post Graduate Certificate in Further Education) and specialise in teaching communications and engagement/consultation as well as leadership skills.
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Courses include:
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Introduction to engagement and consultation
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Making engagement and consultation meaningful
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Working in partnership to involve people and communities
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Involving people and communities on a neighbourhood level
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Community organising
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The law of engagement and consultation in the NHS
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Managing engagement projects/consultations
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Better involvement techniques
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Equalities and inequalities to consider when involving people and communities
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Involving people and communities when planning change (this can be tailored to a specific scenario)
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Writing a consultation document
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Meaningful reporting of involvement activities
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Media management
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Crisis communications
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Digital communications and engagement
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Managing relationships
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Managing reputation
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Campaign planning
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Behavioural change campaigns
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I also offer a bespoke package, including skills audit and often work with experts in their fields to deliver some of these training packages.
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Using skills and knowledge built up in a 30 year plus career in journalism and public sector communications and engagement and holding senior management and leadership posts within the NHS, I will work with you to create the training support package you need.
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Read some of my testimonials below and call/email for a chat about your needs.
Senior NHS manager
"Shelley's tone, manner and knowledge as well as her constructive feedback is a breath of fresh air and really helps to build the confidence in the room."
NHS ICB senior manager
"Really clear and considered teaching. Shelley is passionate about doing engagement well."
NHS leader
"Shelley gave us a real insights into how to engage effectively with a wide range of people . Her session was both practical and thought-provoking, and the learning she shared will be invaluable. Shelley explains things clearly and gave us tools we can genuinely use."
"Shelley you are a dream to listen to in a room. You have a way of holding your audience and bringing your expertise."
Senior comms lead, NHS, Midlands
NHS senior manager
"Shelley is warm and kind, with a sensitivity to how the cohort are feeling and responding to the course content that I really appreciate."
Senior Communications and Engagement Manager
"I found the consultation and engagement hypothetical exercise a helpful way of learning and this area through practical application, and really benefitted from learning from my fellow students through this."
NHS Communications and Engagement Manager
"Clear presentation, easy to follow content and lots of good references, signposting to relevant models and resources."
Get a Quote
We design bespoke training packages for organisations and teams, as well as teaching through the Centre for Communications Health Research and New Buckinghamshire University. Get in touch to discuss your needs.